FAQ

- What's the advantage to buy vehicles from JAPAN MOTORS CO., LTD.?
We will give you a car for free once you buy a car/truck from us. Can't it be strong motivation for you to buy cars/trucks from us? Needless to say, all of our vehicles are good working condition and high quality.

- How do I know JAPAN MOTORS CO., LTD. is a trustworthy company?
We can provide you with our local references. Such contacts are our customers, friends of ours, and local agents. Please feel free to ask us to provide contact information so that you can ask them about our trustworthiness.

- What are the terms of payment?
We accept 100% payment in advance by T/T. HOWEVER, if you prefer, we accept two installment so that you can feel more secured and comfortable.  First payment should be equal to FOB price, and second payment should be equal to ocean freight.

- When will I know the date my vehicle will sail?
When your vehicle has been booked for shipment, our shipping department will send you shipping notification via e-mail, indicating the estimated date of departure and estimated date of arrival.

- What shipping documents will I receive?
Once the vessel has departed from the port of origin, we will send the B/L (Bill of Lading), and other necessary documents to you.

- When will I receive my shipping documents?
Our shipping department will send you the shipping documents via express courier (DHL, UPS or EMS) a few days after the vessel leaves Japan.

- Can I track my documents once they have been dispatched?
We usually use DHL/UPS/EMS for sending documents. They provide a tracking number on each package. You can use this number to track the package.

- What does "FOB" price mean?
FOB stands for Free On Board. It is the cost of the vehicle only. This doesn'tinclude freight, insurance, or any other charges.

- What does "C&F" price mean?
C&F stands for Cost (of the vehicle) and Freight. This does not include insurance, or any other charges.

- What does "CIF" price mean?
CIF stands for Cost Insurance and Freight. This includes insurance.

- What is "Vanning"?
It is a term for stowing cargo in a container. "Vanning" is the process of loading and securing in place vehicles inside a container.

- What is "RO-RO Shipment"?
Shipment by RO-RO (Roll on - Roll off) can offer a cost advantage over container shipments. RO-RO vessels are designed solely to carry cars and vehicles and do not carry any general cargo or bulk commodities. All vehicles are secured in their respective bays and are isolated from the elements during the sea passage.

- What is "Container Shipment"?
Shipment by container covers almost all ocean ports in the world. The vehicles must be loaded and professionally fastened in the containers to avoid damages in case of rough weather conditions during the transport on the vessel. Usually the freight cost is more expensive than Ro-Ro shipment.

- What is JAAI / JEVIC?
In some countries, the government requires JAAI inspection / JEVIC inspection for used vehicles to be imported to the countries. For such countries, the consignee will be required to pay a penalty without JAAI inspection / JEVIC inspection. We will arrange this Inspection certificate at an extra cost before shipment.

- Abbreviations (for your info):
AT: Automatic Transmission

MT: Manual Transmission

AC: Air Conditioner

PS: Power Steering

PW: Power Window

SR: Sun Roof

AB: Air Bag

ABS: Antilock Brake System

AW: Alloy Wheel

CL: Central Locking